“Re: Clark's URL”

> Agreed. One of the reasons I moved to Conversant is the professionalism of the people involved. > When I first signed up, Netscape crashed on ever little thing (including registration!). I wrote a > snippy note to Macrobyte that if I couldn't use the admin system, they could darn well delete my > account.

No, you mean you've heard of a system that does that sort of thing?!

> Seth wrote a very polite response. He was always very nice, going out of his way to help someone > who for a long time didn't even give him money back.

Seth does an *excellent* job of handling requests. I've been delighted by the informed responses he offers. Even the unreasonable or unrealistic ones are handled effectively and professionally.

> Worked like a charm, and very different from the one time I tried to make a feature request on > Manila-Newbies and got my head bit off for it.

Tell me about it. The requests into the FC group ( news:free-conversant.com/free-conversant ) are really well discussed. That and the fact they've got an NNTP interface makes it a must-read for me. They've really got a good way of handling support. Honest, realistic and open, that's a great combination.

-Bill Kearney