[tw] : RE: What is the (Tech Support) Future of Radio?

“RE: What is the (Tech Support) Future of Radio?”
From:	Jeff Cheney	In Response To:	1536 What is the (Tech Support) Future of Radio?
Date Posted:	Sunday, January 20, 2002 5:18:30 PM	Replies:	1

Enclosures:	None.

When I worked in Quark's technical support department we had a ratio of 1 technician per 5000 customers. But that was ten years ago -- before the web took off.

Discussion Thread:

RE: ratio of users to tech support staff (by Seth Dillingham at 1/20/2002)

On 1/20/2002 at 5:24 PM, Jeff Cheney wrote: >When I worked in Quark's technical support department we
- RE: ratio of users to tech support staff (by Michael Yacavone at 1/20/2002)
  
  I recently talked to an employee at Salesforce.com - a web service for Customer Relationship Management.

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“RE: What is the (Tech Support) Future of Radio?”