At 03:44 PM 8/21/2003 -0400, Seth wrote:
>Unfortunately, I can't even suggest a solution. We're never going to have a balanced market for email clients or web browsers, and the general public is never going to understand the first thing about computers or the internet. The best we can do is help one person at a time.
Frankly, I think the market for computer software is a lot like the market for electricity -- it ain't great and occasionally prone to blackouts, but it's just good enough to forestall actually doing something about it.
I am surprised by the people I know who are technically astute but actually prefer to run Outlook over other clients. I suspect, as you mention, computers are so complex that people are unwilling to switch from what they know, and unfortunately many people start out with Outlook as their first e-mail client (on the other hand, Eudora was the first client I used and so I thought Outlook really sucked when it first came out because it was different from Eudora -- guess I should be glad I adopted a losing e-mail platform!)
